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Retail Sales Lead

2 months ago

Natick, Massachusetts, United States Fabletics Full time
About the Role

Fabletics Retail is seeking a highly motivated and experienced Sales Lead to join our team. As a Sales Lead, you will be responsible for providing exceptional customer service and driving sales growth in our retail store.

Key Responsibilities
  • Embody our culture and values, providing insight to customers on how to live their passion.
  • Actively engage customers in new and meaningful ways, providing knowledge on our products.
  • Drive customer engagement through store events, promotions, and community projects.
  • Provide training and feedback to associates on customer experience and performance expectations.
  • Work with the Store Manager to inspire associates to meet and exceed individual and team performance goals.
  • Maintain store merchandising guidelines and communicate inventory and training needs to the Store Manager.
  • Actively participate in providing feedback to the Store Manager to continuously improve the business.
  • Meet and exceed store objectives related to performance, productivity, efficiency, and quality standards.
  • Serve as a resource for general product knowledge to all customers and team members.
  • Maintain personal sales and achieve sales goals.
  • Maintain all safety and security standards and identify potential issues.
Requirements
  • 1-year minimum of work experience in a retail environment, with prior retail management experience a plus.
  • Knowledge and familiarity of active lifestyle choices such as yoga, cycling, and other healthy activities.
  • Ability to socially interact with customers, employees, and business partners.
  • Ability to work with large teams and have great interpersonal skills.
  • Self-motivated, a good communicator, and able to bring out the best in others.
  • Familiar with retail inventory and POS systems.
  • Ability to multitask, set priorities, and work well under pressure.
  • Flexibility in work hours, open to working evenings, weekends, and national holidays.
About TechStyleOS

TechStyleOS is the globally integrated Operations and Services provider behind some of the fastest-growing online fashion brands in history. We help brands launch, scale, and grow across product categories and geographically. Our unique approach is powered by our proprietary, end-to-end tech platform that enables our brands to deliver a level of personalization, value, and satisfaction that is unrivaled in the fashion industry.

Fabletics, Inc. is an equal opportunity employer. We recruit, employ, compensate, develop, and promote regardless of race, national origin, religion, sex, sexual orientation, gender identity, age, disability, genetic information, veteran status, and other protected status as required by applicable law. We champion a vibrant workplace culture that thrives on diversity and do not tolerate discrimination or harassment.