Restaurant Cashier
3 weeks ago
As a Cashier at Villa Restaurant Group, you will be the front-line representative, responsible for processing Guest orders, handling payments, and providing Exceptional Guest Service. Your efficiency and friendly demeanor will contribute to a positive dining experience for our Guests.
Key Responsibilities:
- Process Guest orders accurately into the point-of-sale (POS) system, ensuring correct menu items, modifications, and pricing.
- Handle cash, credit card, and mobile payments efficiently, providing correct change and receipts as needed.
- Familiarize yourself with the restaurant's menu items, specials, and any allergen information to assist Guests with their orders.
- Provide Exceptional Guest Service by greeting Guests, answering questions, and addressing any concerns or special requests.
- Suggest additional items or upsell promotions to enhance the Guest's order.
- Ensure orders are packaged accurately and neatly, ready for pickup by Guests or delivery.
- Maintain the cash register, count cash drawer at the beginning and end of each shift, and report any discrepancies.
- Keep the cashier station and dining area clean and organized, including disposing of trash and cleaning surfaces as needed.
- Monitor and manage the order queue, ensuring that orders are prepared and served promptly.
- Assist in delivering orders to Guests or coordinating with runners for order delivery.
Requirements:
- Previous experience as a cashier in a restaurant or customer service setting is preferred but not required.
- Strong numerical skills and the ability to handle cash transactions accurately.
- Exceptional Guest Service and communication skills, with a friendly and approachable demeanor.
- Ability to work efficiently in a fast-paced environment while maintaining a positive attitude.
- Familiarity with point-of-sale (POS) systems and cash register operation is a plus.
- Availability to work flexible hours, including evenings, weekends, and holidays.
Why Work for Us?
- Competitive salary
- Paid time off
- Medical benefits
- Meal discounts
- Excellent training
- Career growth
- Fantastic culture and work environment
- Flexible schedules
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