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Server - Hospitality Ambassador
2 months ago
Job Summary
We are seeking a skilled Server to join our team at Geronimo Hospitality Group. As a Server, you will be responsible for providing exceptional customer service and ensuring a memorable dining experience for our guests.
Key Responsibilities
- Take customer orders and ensure accuracy and timely delivery of food and beverages
- Suggest menu items and specials to customers based on their preferences and dietary needs
- Work closely with restaurant management to address customer concerns and create a positive dining experience
- Confirm orders with the kitchen and bar staff to ensure seamless service
- Assist with setting tables and rearranging tables to accommodate parties
- Maintain a clean and organized workspace, adhering to health and safety standards
- Process payments and handle customer transactions efficiently
- Participate in pre-meal and departmental meetings to stay informed about menu items, promotions, and company initiatives
- Provide exceptional customer service, responding to inquiries and comments in a timely and knowledgeable manner
- Present a professional appearance and maintain a positive attitude at all times
Requirements
- One year of server experience preferred, with basic math skills and legible handwriting
- Strong customer service and verbal communication skills
- Ability to work in a fast-paced environment and multitask effectively
- Knowledge of MICROS and Square POS Systems a plus
Physical and Mental Requirements
This role requires standing for long periods, lifting up to 50 pounds, and frequent hand washing. The employee must be able to work in a loud environment and be exposed to hazards such as cuts, slipping, and tripping.
Work Authorization
United States (required)