Front Desk Associate

7 days ago


Dudley, Pennsylvania, United States Bill Thyen - State Farm Agent Full time
Job Description: Front Desk Associate needed for busy insurance agency. Ideal candidate will have previous experience in a receptionist or customer service role and possess excellent communication and interpersonal skills. You will be responsible for greeting clients warmly in person and over the phone, directing them to the appropriate team members, and assisting in handling incoming inquiries and maintaining customer records.

As a Front Desk Associate, you will play a critical role in providing exceptional customer service and ensuring a positive experience for our clients. You will be comfortable with engaging in sales conversations and identifying opportunities to offer insurance solutions.

Responsibilities:
  • Greet clients warmly in person and over the phone
  • Assist in handling incoming inquiries and maintaining customer records
  • Engage in sales conversations with prospective and existing clients

Salary Range: $45,000 - $65,000 per year

Benefits: We offer a competitive salary, licensing paid by agency, 401(k), bonus based on performance, flexible schedule, health insurance, opportunity for advancement, paid time off, and training & development.

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