Healthcare Support Specialist

4 days ago


Boise, Idaho, United States St. Luke's Health System Full time
Company Overview
We are a healthcare organization that values diversity, promotes collaboration, and prioritizes employee well-being. Our mission is to create an environment where our team can thrive both personally and professionally.

About the Role
We are seeking a Telehealth Specialist to provide non-clinical support and service to telehealth programs, physicians, clinical staff, patients, and units throughout the region. This role involves performing professional level support activities in one or more functional areas within an assigned department/unit.

Responsibilities
* Under supervision, performs various tasks using established procedures
* Documents and communicates essential information to healthcare team members and others throughout the organization and region
* Prepares, compiles, and maintains technical and operational records for all telehealth programs
* Maintains inventory and orders supplies as necessary
* Assists in gathering patient information between Telehealth services and units/programs
* Organizes the flow of information to maximize timely feedback including the management of high volumes of telephone calls and electronic messages

Qualifications
* Education: High School Diploma or equivalent
* Experience: 6 months experience
* Licenses/Certifications: None

Salary and Benefits
This position offers a competitive salary of $45,000 - $60,000 per year, depending on experience. We also offer a robust benefits package, including medical, dental, vision, retirement plans, and financial and physical wellness options such as on-site massages, counseling, and access to the Virgin Pulse Wellness tool.

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