Patient Intake and Communications Specialist

3 weeks ago


Jackson, Michigan, United States Midwest Vision Partners Full time

At Midwest Vision Partners, we are seeking a highly skilled Patient Intake and Communications Specialist to join our team. As a key liaison between our organization and patients, this individual will play a crucial role in ensuring accurate and efficient scheduling, while providing exceptional customer service in a fast-paced environment.

Key Responsibilities
  • Coordinate physician schedules to optimize patient care
  • Communicate effectively with patients to address their needs and concerns
  • Maintain timely and accurate documentation of patient interactions

In order to excel in this role, candidates should possess strong communication skills, attention to detail, and the ability to work independently. The ideal candidate will have at least 2 years of medical and/or clinical experience, a high school diploma, and strong computer proficiency. Adaptability, assertiveness, and problem-solving skills are also essential for success in this position.

The salary for this position is estimated to be around $45,000 - $55,000 per year, depending on experience and qualifications. This compensation package reflects the importance of this role in delivering high-quality service and achieving quality and NPS score requirements.



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