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Dental Patient Coordinator Specialist

2 weeks ago


Chandler, Arizona, United States Tru Smile Now Full time

We are seeking an experienced treatment coordinator at Tru Smile Now to provide exceptional patient care and support our team in delivering high-quality dentistry.

Job Overview

As a key member of our front office team, you will be responsible for greeting patients, answering phone calls, updating records, and scheduling appointments. Your experience with Dentrix and knowledge of dental procedures will enable you to provide accurate information and support to our patients.

Key Responsibilities
  • Greet and welcome patients, providing a positive first impression
  • Answer phone calls, screen inquiries, and forward messages to the relevant staff members
  • Update patient records, ensuring accuracy and completeness
  • Schedule appointments, including hygiene and doctor visits, and ensure timely follow-up
  • Process and apply third-party financing companies, helping patients access necessary treatments
  • Work closely with the owner to achieve monthly production and collection goals
Requirements
  • Proven work experience as a receptionist or similar role