Customer Service Representative

7 days ago


Belfast, Maine, United States Belfast Community Coop Full time
About Belfast Community Co-op

Belfast Community Co-op is a locally-owned, community-driven retail organization dedicated to providing customers with a wide range of natural and organic products. Our mission is to bring the best selection of products at affordable prices while fostering a strong sense of community among our customers, employees, and suppliers.

Job Overview

We are seeking an experienced Cashier to join our team As a cashier, you will be responsible for providing excellent customer service, operating a cash register, processing transactions, and maintaining a clean and organized checkout area.

Key Responsibilities
  • Operate a cash register accurately and efficiently
  • Process transactions, handle payments, and make change as needed
  • Provide exceptional customer service, respond to inquiries, and resolve issues in a timely manner
  • Maintain a clean and organized checkout area, adhering to health and safety standards
  • Work collaboratively with colleagues to achieve sales targets and provide a positive shopping experience
Requirements
  • Basic math skills and ability to work accurately with cash and credit card transactions
  • Excellent communication and interpersonal skills, with the ability to work effectively with diverse groups of customers and colleagues
  • Ability to maintain confidentiality and handle sensitive information discreetly
  • Experience working in a fast-paced retail environment, preferably in a cash handling role
  • Familiarity with Point of Sale (POS) systems and basic computer skills
Benefits
  • Sponsored Co-op Ownership/ Equity Share: A unique opportunity to become a part-owner of Belfast Community Co-op
  • Generous Store Discount: Enjoy discounts on all purchases made within the store
  • In-Store Charge Account: Convenience and flexibility with in-store financing options
  • Paid Sick Time and Vacation Time: Prioritize your well-being and take time off when needed
  • Retirement Account with Employer Matching: Plan for your future and receive matching contributions from the co-op
  • Regular Free-to-Staff Food and Wellness Items: Enjoy exclusive access to healthy food and wellness products
  • CSA/Farmers Market Reimbursement: Support local farmers and receive reimbursement for CSA shares or market purchases
  • Education Credits (PTO for exploring interests related to work): Pursue personal and professional development opportunities
  • Professional Development & Continual Training Opportunities: Enhance your skills and knowledge in a supportive environment
Salary Information

$16.12 per hour, commensurate with experience



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