Insurance Customer Service Specialist

7 days ago


Hot Springs, Arkansas, United States Noelle Stephens - State Farm Agent Full time

As a valued member of our team, you will play a crucial role in providing exceptional customer service to our clients. This position offers a unique opportunity to work with a dynamic and growing insurance company, with a focus on building strong relationships with customers and helping them achieve their goals.

Job Overview

This is an exciting opportunity to join our team as a State Farm Agent Team Member. In this role, you will be responsible for delivering outstanding customer service, working closely with our agent to identify and support local community events, and assisting with administrative tasks as needed.

We are seeking a highly motivated and customer-focused individual who is passionate about providing exceptional service and building strong relationships with clients. If you have excellent communication skills, a self-motivated attitude, and a dedication to customer satisfaction, we encourage you to apply.

Responsibilities
  • Provide prompt, accurate, and friendly customer service to clients via phone, email, or in-person.
  • Work closely with the agent to identify and support local community events and initiatives.
  • Assist with administrative tasks such as data entry, filing, and other duties as needed.
Requirements
  • Excellent communication skills - written, verbal and listening.
  • Self-motivated and proactive in problem solving.
  • Dedicated to customer service and building strong relationships with clients.
  • Ability to work in a team environment and multitask effectively.
  • Property and Casualty license (must be able to obtain).
  • Life and Health license (must be able to obtain).
What We Offer
  • A competitive salary plus commission/bonus structure.
  • Paid time off (vacation and personal/sick days).
  • Valuable experience working with a dynamic and growing insurance company.
  • Growth potential/Opportunity for advancement within my agency.

At Noelle Stephens - State Farm Agent, we are committed to providing our employees with a supportive and inclusive work environment. We offer a comprehensive benefits package, including medical, dental, and vision coverage, as well as a 401(k) retirement plan. Our goal is to help our employees succeed both personally and professionally, and we believe that this role is a great fit for someone who is looking to start or continue their career in customer service.



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