IT Infrastructure Professional
1 week ago
**About the Role**
We are looking for a highly skilled Desktop Support Technician to join our team at C4 Technical Services. In this role, you will provide exceptional customer service, troubleshoot complex technical issues, and work closely with other departments to ensure a smooth customer experience.
**Key Responsibilities:**
- Respond promptly to customer inquiries via phone or email.
- Diagnose and resolve hardware, software, and network connectivity problems.
- Install, configure, and maintain desktop computers, laptops, printers, and other peripheral devices.
**Requirements:
- Bachelor's degree in Computer Science, Information Technology, or a related field (or equivalent experience).
- 1-3 years in a desktop support or IT help desk role.
- Strong knowledge of Windows and macOS operating systems.
**What We Offer: **
- A competitive salary range of $55,000 - $65,000 per year.
- Ongoing training and professional development opportunities.
- A dynamic and supportive work environment.
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