Front Desk Team Member

3 weeks ago


Rochester, Pennsylvania, United States NovaCare Rehabilitation Full time

About the Role:

NovaCare Rehabilitation seeks a dedicated Patient Service Specialist to manage the front desk at one of our centers in Pennsylvania. The successful candidate will be a patient advocate, responsible for communicating with individuals via email and phone, managing patient payments, and utilizing multiple computer programs.

This role requires strong organizational and time management skills, with the ability to work independently and as part of a team. The ideal candidate will provide excellent customer service, handle multiple tasks simultaneously, and maintain accurate records.

Responsibilities:

  • Greet new and existing patients, register new patients, and provide information about their visit
  • Schedule appointments in person or over the phone
  • Communicate with various parties, including insurance companies, attorney offices, and market operational leaders
  • Collect co-pays from patients and manage payer approvals and verifications
  • Provide patients with information about their next appointment as they check out
  • Respond to requests for information from patients, providers, and coworkers

Requirements:

  • High School Diploma or GED
  • 1 Year of Medical Office Experience (preferred)
  • Ability to use office equipment, including computers, telephones, and copiers

Compensation:

The annual salary for this role is $43,200, based on 40 hours/week and $16/hour. This position is a full-time float role in our Beaver County region.



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