Environmental Operations Coordinator

3 days ago

Roselle, Illinois, United States Clarke Full time

About Clarke

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Clarke is a global environmental products and services company that has been making communities around the world more livable, safe, and comfortable for over 75 years.

We are dedicated to pioneering, developing, and delivering environmentally responsible public health mosquito control and aquatic services. Our services help prevent disease and control nuisances, and we work with governments, commercial and residential groups, and international institutions such as UNICEF and U.S. AID.

About the Job

We are seeking an Environmental Operations Coordinator to join our team in Roselle. As a Field Supervisor, you will provide support to the Operations Team in the field and/or operational base. You will be responsible for helping with the administration of the office, including crew scheduling, quality assurance checks, mapping problems, crew check-outs, reports, and other tasks to ensure customer expectations and objectives for all contracts in assigned territories are met.

Duties and Responsibilities

  • Coordinate or assist in scheduling of crew and operational activities.
  • Assist in the job ticket flow process.
  • Perform data entry of daily job tickets and contract information to ensure accurate and timely billing of services.
  • Communicate with customers, Supervisors, and Control Consultants as appropriate to resolve issues or complaints.
  • Work closely with Control Consultants and Supervisors to ensure accurate understanding of contract specifications and customer expectations.
  • Actively seek ways to improve the quality and efficiency of operations within the department and throughout the organization.
  • Advise Supervisors or other personnel regarding schedule conflicts, service-related issues, equipment problems/issues, employee issues, and any other job-related issues.
  • Assist with the training of all seasonal personnel.
  • Keep seasonal staff informed on the status of weekly schedules by preparing and communicating schedules, reviewing any problems, and encouraging feedback.
  • Evaluate chemical inventory levels and maintain adequate stock to avoid shortages.
  • Perform weekly cycle counts, order chemicals as necessary, and prepare reports.
  • Assign trucks and equipment on a daily basis.
  • Promptly advise supervisors of vehicle and/or equipment damage or malfunction and follow up to ensure action is taken to return vehicles or equipment to safe and proper working condition.
  • Participate in recruiting activities as needed to support staffing efforts.
  • Participate in crew orientation, field training, and ongoing education activities to ensure employees know proper techniques, procedures, and work rules.
  • Perform quality assurance checks in the field.
  • Perform field work during peak demand or staffing shortages.
  • Perform basic maintenance on field equipment as necessary.
  • Engage in programs and work practices designed to foster and maintain effective team atmospheres.
  • Maintain safe work practices and procedures at all times.

Requirements

  • Previous experience working in a fast-paced service operation, scheduling, or dispatching strongly preferred.
  • Previous experience in mosquito control, aquatics, or pest control operations is strongly preferred.
  • Previous management or team lead experience strongly preferred.
  • Exceptional organizational skills and attention to detail.
  • Strong computer skills, including proficiency in Microsoft Office Applications.
  • Ability to obtain necessary state licenses.
  • Proficiency with maps.
  • Excellent communication and customer service skills.
  • Capability to lift up to 50 pounds occasionally and good physical dexterity.
  • Effective written and verbal communication skills in English.
  • Valid Driver's License with an excellent driving record.
  • College degree in a related field (Biological/Environmental Sciences) or equivalent combination of education and work experience.
  • Possess high school level math skills.
  • Ability to effectively partner with cross-functional teams to meet performance objectives and support the mission and vision of the Company.
  • Ability to travel to multiple site locations as needed.
  • The desire to learn and go "above and beyond" is essential.

Benefits

We offer an outstanding compensation and benefits package, including medical, dental, life, disability, 401k, bonus opportunities, generous PTO package, paid winter break between Christmas and New Year holidays, tuition reimbursement, and profit sharing.

Salary

$65,000 - $80,000 per year, depending on experience.

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