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Job Summary
The Ampler Chicken Team Member/Hospitality Clerk is responsible for delivering exceptional guest experiences with friendly, quick, and accurate service in a clean and safe environment.
Main Responsibilities
The position involves the following key duties and tasks:
1. Guest Experience
- Provide a warm welcome to all guests, making them feel valued through a positive and enthusiastic attitude.
- Deliver orders accurately and efficiently, ensuring a high level of customer satisfaction.
- Upsell and suggest additional items using company-approved scripts.
- Collect payments, count change, and thank guests for their business.
2. Brand Standards, Cleanliness, and Safety
- Adhere to all food safety guidelines and ensure proper product handling and rotation.
- Complete assigned housekeeping duties to maintain a clean and organized restaurant environment.
- Ensure all tasks are performed in a safe and responsible manner.
3. Communication and Teamwork
- Listen actively and follow directions from management and colleagues.
- Respond positively to feedback and communicate effectively with guests, team members, and managers.
- Support company values, goals, and work rules.
4. Additional Responsibilities
- Perform other duties as assigned by management or shift leaders.
Requirements
- Must be at least 16 years old.
- Must be eligible to work in the United States.
- Must be available to work assigned schedules.
- Ability to lift and carry items for short distances.