Customer Support Associate

2 days ago


Burleson, Texas, United States Champion Homes Full time

About the Role: We are seeking a skilled Customer Service Representative to join our team at Champion Homes. As a key member of our customer service team, you will play a critical role in ensuring our customers receive exceptional support and service.

About You: To be successful in this role, you should have strong communication skills, attention to detail, and the ability to work effectively with customers and contractors. Previous experience in manufactured or modular housing is desired but not required.

Your Key Responsibilities:

  • Talk to customers by phone to discuss their service needs and provide support.
  • Review retailer checkout sheets for any issues with delivered items.
  • Guide contractors working on behalf of our company.
  • Enter service orders into our system and assign correct parts as needed.
  • File completed work orders.

Benefits and Perks:

  • A competitive salary range: $45,000 - $60,000 per year, depending on experience.
  • An opportunity to work for a leading manufacturer of quality homes.
  • A chance to develop your skills and advance your career in the industry.


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