Patient Advocate Expert

At Medbill AI, we are on a mission to revolutionize the way patients navigate the complex healthcare system.

We are a pioneering company founded by two Oscar Health veterans who have a deep understanding of the intricacies of health insurance and medical billing. Our team is passionate about empowering consumers to take control of their healthcare journey.

As a Senior Healthcare Advocate at Medbill AI, you will play a critical role in supporting our users and helping them resolve complex billing issues. You will work closely with our team to define operational processes and inform product design, ensuring that our solutions meet the needs of our customers.

**Estimated Salary: $80,000 - $120,000 per year**

We are seeking an experienced Patient Advocate Expert to join our team. As a key member of our support team, you will be responsible for:

• Providing expert guidance to patients navigating complex medical billing issues
• Working collaboratively with our team to develop and implement operational processes
• Contributing to the development of our product roadmap, ensuring it meets the evolving needs of our customers

To succeed in this role, you will need:

• Experience working in patient advocacy or a related field, preferably in the healthcare industry
• Excellent communication and interpersonal skills, with the ability to work effectively with diverse stakeholders
• A strong understanding of health insurance rules and regulations
• The ability to work independently and as part of a team, prioritizing tasks and managing competing demands

In return for your expertise and dedication, we offer:

• A competitive salary range of $80,000 - $120,000 per year
• A dynamic and supportive work environment, with opportunities for growth and professional development
• A comprehensive benefits package, including health insurance, retirement planning, and paid time off