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Customer Service Specialist

3 weeks ago


Louisa, Virginia, United States Food Lion Full time
About the Role

The Customer Service Specialist is a critical member of our front-end team, responsible for providing exceptional customer service and ensuring a seamless shopping experience for our guests. You will be working closely with the Customer Service Manager and the Assistant Customer Service Manager to achieve high levels of customer satisfaction and sales growth.

In this role, you will be responsible for unloading customers' groceries from carts to belts, checking prices quickly and accurately, and handling cash transactions with precision. You will also be expected to maintain a clean and organized work environment, retrieve shopping carts from the parking lot, and report any register malfunctions or cleaning issues to the Customer Service Manager.

If you are a team player with excellent communication skills and a passion for delivering exceptional customer experiences, we encourage you to apply. The estimated salary for this role is $40,000 - $55,000 per year, depending on experience.