Leadership Role in Car Wash Operations

3 days ago


Maumee, Ohio, United States Express Wash Hold Co LLC Full time
Job Summary: Express Wash Hold Co LLC is seeking an experienced Team Leader to join our team. As a Team Leader, you will play a critical role in supporting the site's facility and operations responsibilities. Your primary focus will be to drive exceptional customer service, sales growth, and maintain rigorous quality standards.

About Us: At Express Wash Hold Co LLC, we are passionate about recognizing the dedication and commitment of our team leads. We offer a competitive hourly salary, as well as commission on profitable Unlimited Wash Club membership sales. Full-time employees are eligible for monthly incentives based on site performance. We also provide continuous training, secure future with a 401k plan, unlimited wash club membership, retail discounts, supplied uniforms, paid vacation, and educational reimbursement up to $2,500 annually.

Your Key Responsibilities: As a Team Leader, you will be responsible for delivering outstanding customer service, boosting sales growth, and upholding stringent quality standards. You will lead the team in achieving and sustaining high-quality service, foster a positive and collaborative team environment, and perform other related duties as required. Additionally, you will greet customers with long-lasting first impressions, educate customers about the benefits of our Unlimited Wash Club, actively engage with customers pre/post wash for 100% satisfaction, and address customer escalations calmly and effectively.

What We Offer: We offer a dynamic and supportive work environment, where you can grow and develop your skills. You will have access to ongoing training, a competitive hourly salary, and opportunities for career advancement. We believe in recognizing the dedication and commitment of our team leads, which is why we offer a range of benefits, including a 401k plan, unlimited wash club membership, retail discounts, supplied uniforms, paid vacation, and educational reimbursement up to $2,500 annually.

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