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Customer Service Representative I

2 months ago

Evansville, Indiana, United States Deaconess Health System Full time

Become a Part of Our Team
We are seeking empathetic and dedicated individuals to join our skilled team of healthcare professionals as we strive to be the leading health care provider in our region.

Remote Work Options

This position offers part-time remote work flexibility, although attendance on-site for training and occasional meetings will be necessary. Candidates should be prepared for travel as required.

Employee Benefits
We are committed to nurturing our exceptional talent by providing work environments that foster professional growth and personal achievement. Our comprehensive benefits package includes both standard and enhanced options. Additionally, we offer:

  • High-quality children's enrichment programs
  • Educational assistance for tuition
  • Complimentary access to fitness facilities
  • Opportunities for career progression
  • Payactive - Access your earnings as you work
  • Competitive compensation with annual pay reviews and bonus potential

Position Summary
This role is crucial for securing insurance benefits and obtaining authorizations for outpatient services. You will collaborate closely with medical offices to ensure that scheduled services are authorized promptly. The ideal candidate will possess excellent communication abilities, attention to detail, and the capacity to manage multiple tasks efficiently. Basic mathematical skills and exceptional customer service are essential.

Qualifications
A High School diploma or GED is required. Candidates should have two to four years of experience in a medical office, hospital registration, collections, or billing, or relevant training from an educational institution that includes medical billing.



PI