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Healthcare Case Management Specialist
2 months ago
Healthcare Staffing Professionals, Inc. is seeking a dedicated Medical Case Worker to join our multidisciplinary team. The Medical Case Worker will operate under the close supervision of experienced professionals, contributing to our Interim Housing Outreach Program (IHOP) by delivering essential services to clients in licensed care facilities.
CompensationPay Rate: $28.71/hr
BenefitsComprehensive Healthcare, Dental and Vision coverage, Life Insurance
Key Responsibilities:- Conduct thorough in-person assessments of clients' medical, functional, and housing support requirements.
- Provide continuous follow-up and services according to the established care plan throughout the client's enrollment in the IHOP program.
- Utilize environmental data related to medical or mental health issues to make informed recommendations for service provision.
- Coordinate and oversee the execution of care plans, ensuring timely access to necessary medical services.
- Regularly assess and revise care plans based on clients' progress and evolving needs.
- Maintain precise and current documentation of client assessments, care plans, interventions, and progress.
- Collaborate with insurance providers, public agencies, and community organizations to advocate for clients' access to essential resources and services.
- Adhere to legal and ethical standards regarding client confidentiality and information security.
- Champion clients' rights and assist in overcoming barriers to healthcare access.
- Educate clients on their living conditions and self-care practices.
- Support clients in understanding and following prescribed medication regimens and healthcare recommendations.
- Provide information and referrals to relevant community resources and support services.
- Work alongside healthcare professionals, social workers, and other stakeholders to ensure effective communication and care coordination.
- Facilitate communication among clients, facility operators, and the healthcare team, ensuring all parties are informed and engaged in decision-making.
- Participate in interdisciplinary meetings, contributing insights regarding clients' medical and psychosocial needs.
- Prepare reports summarizing clients' medical and social situations, highlighting significant changes or concerns.
- Make referrals and collaborate with various public and private health, mental health, or other agencies to address clients' personal and social challenges.
- Develop tailored care plans for low-risk clients in partnership with the patient, healthcare team, and other relevant parties.
- Minimum one year of experience providing services to patients and clients in healthcare settings.
- Bachelor's degree from an accredited institution and one year of professional casework experience in interviewing, counseling, and assisting patients/clients with social issues.
- A valid California Class C Driver's License or alternative transportation method to fulfill job-related essential functions.
- Strong knowledge of medical terminology, healthcare systems, and available community resources.
- Exceptional communication and interpersonal skills, with the ability to build rapport with diverse individuals and foster effective relationships.
- Proficient organizational and problem-solving skills, coupled with empathy and a genuine desire to assist others.
- Familiarity with relevant laws, regulations, and ethical standards in healthcare.
- Proficient in using computer systems and healthcare software for documentation and data management.
- A valid California Class C Driver's License or alternative transportation method for job-related functions.
- Current American Heart Association Basic Life Support (BLS) certification.
- Successful completion of the Live Scan and Health Clearance process.
- Experience in homeless healthcare.
- Knowledge of complex care management services for high-need Medi-Cal beneficiaries.
- Demonstrated teaching and communication skills with both clinical and non-clinical staff.
- Expertise in trauma-informed care and harm reduction principles.
- Familiarity with community mental health and substance use programs and resources.
- Ability to perform light physical tasks, including lifting up to 10 lbs, bending, and considerable walking.