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Guest Services Coordinator

2 months ago

Eugene, Oregon, United States Cornucopia Full time
Job Overview

We are seeking a dedicated and customer-oriented Host to enhance our dining environment at Cornucopia. In this role, you will be responsible for warmly welcoming guests, managing seating arrangements, and ensuring a delightful dining experience for all patrons.

You possess a natural ability to connect with people, fostering a friendly atmosphere that makes guests feel at home. Your attention to detail and ability to juggle multiple tasks will be key in providing exceptional service, utilizing your strong organizational and communication skills to support both guests and restaurant staff.


Key Responsibilities:
  • Welcome guests and guide them to their tables or waiting areas.
  • Present menus to guests upon arrival.
  • Allocate tables based on guests' preferences and server availability to maintain an efficient flow.
  • Inform guests about ongoing promotions and introduce their servers for a seamless transition.
  • Control the guest flow in dining and bar areas, providing accurate wait times when necessary.
  • Handle cash register operations for food and beverage payments.
  • Respond to phone inquiries.
  • Process take-out orders as needed.
  • Maintain a clean and organized host stand for a welcoming presentation.
Qualifications:
  • Prior experience in restaurant hosting or serving is preferred.
  • A friendly demeanor with a strong focus on customer satisfaction.
  • Ability to deliver clear greetings and farewells, as well as comprehend guest requests.
  • Skilled in communicating guest needs to servers, bussers, and management.
  • Proficient in telephone communication.
  • Capability to carry trays or supplies as required.
  • Possession of a valid food handler's card.

We look forward to your application