Medical Assistant

2 weeks ago

Orwigsburg, Pennsylvania, United States Disability Solutions Full time
Job Summary

We are seeking a highly skilled and detail-oriented Medical Assistant to join our team in the General Surgery Department. As a Medical Assistant, you will play a vital role in providing front-line support to the clinic and direct patient care activities. You will be responsible for coordinating and performing front-line office activities in an effective and efficient manner.

Key Responsibilities
  • Provide patient care as directed by the licensed nurse, within the medical assistant scope of practice, in meeting the multidisciplinary care plan established for each patient.
  • Assist providers in setting up for minor procedures, gathering supplies and equipment, applying aseptic dressings, opening supplies, etc.
  • Obtain and accurately document patient information using the rooming tool within the electronic medical record.
  • Reinforce patient instructions to enhance patient understanding and adherence to treatment, and plan of care.
  • Collect and prepare lab specimens, and complete associated paperwork, forms, and documentation to expedite laboratory studies with accuracy and efficiency.
  • Report patient concerns and questions to appropriate care team members and follow through as directed.
  • Report all patient safety incidents or issues, patient and family complaints, serious events, environmental hazards immediately to supervisor.
  • May have access to non-controlled medication storage and supply areas and can transport non-controlled medications as necessary to meet the needs of the clinic and unit.
  • Inventories and orders supplies based on appropriate or established inventory levels. Checks for expired items and removes expired supplies from inventory. Assures adequate stock of supplies and equipment in rooms.
  • Cleans equipment and routinely inspects condition and operation of equipment as appropriate to scope of role. Cleans and prepares exam rooms between patients.
  • Performs high-level disinfection or sterilization per policy and procedure.
  • Performs duties of Patient Access Representative including responsible for checking patients in for appointments and accurately verifying demographics.
  • Assures all check-in procedures are completed and monitors patient wait times, communicating changes to the patient as necessary. Assists with referrals and pre-certifications, at the time of encounter.
  • Reads and interprets insurance responses. Understands general guidelines and insurance rank requirement to properly assign primary, secondary, and tertiary insurance per encounter.
  • Ensures patient receives necessary disclosure and privacy information, obtains necessary legal and financial signatures. Notifies patient or guarantor of anticipated financial responsibility including copays, deductibles, or coinsurances and collects accordingly.
  • Completes patient's visit by scheduling any necessary follow-up appointments to include any specialty or ancillary services as possible.
  • Processes multi-channel messages related to patient and/or physician requests regarding: appointments, referrals, prescriptions, and complaints.
Requirements

We are looking for a highly motivated and organized individual with a strong attention to detail. The ideal candidate will have a minimum of 1 year of related work experience and a High School Diploma or Equivalent (GED). We offer a competitive salary and a comprehensive benefits package that includes medical, prescription drug, vision, and dental coverage, as well as family support, employer contributions to retirement plans, tuition assistance, and paid time off packages.

Our Purpose & Values

We are committed to providing exceptional care and service to our patients, members, and communities. We value kindness, excellence, learning, innovation, and safety, and we strive to create a work environment that is collaborative, cooperative, and collegial. We are proud to be an affirmative action, equal opportunity employer and all qualified applicants will receive consideration for employment regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

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