Ecommerce Specialist

We are seeking an experienced Ecommerce Specialist to join our team at EnPro. As an Ecommerce Specialist, you will play a key role in developing and executing digital business strategies that align with our company's goals.

• Act as the primary site administrator of our North America websites, working with internal and external stakeholders to make content updates.
• Help create and maintain a roadmap for our ecommerce websites that align with business priorities and available technologies.
• Design new web pages in collaboration with the Marketing team and other stakeholders.
• Administrate all Garlock North America ecommerce websites and their associated platforms, systems, and technologies.
• Act as a customer advocate, improving the digital ecosystem to create greater customer value.
• Provide technical support to customers and internal business users for website-related issues.
• Collaborate with the commercial teams to deliver compelling content that will improve SEO and the online customer experience.
• Create and develop analytics dashboards to measure KPIs, monitor traffic, measure the impact of enhancements, measure the effectiveness of campaigns, etc.
• Utilize web analytics and data to interpret and uncover insights to identify opportunities to improve traffic generation and user experiences.
• Utilize web analytics to measure and communicate KPIs and report on the effectiveness of ecommerce activities.
• Monitor web analytics for accuracy and work with technical support to resolve issues.
• Develop business justification for site enhancements; align stakeholders and garner approval.
• Collaborate with key internal stakeholders, implementation partners, and software vendors to prioritize and implement new features and enhancements to our sites.
• Work closely with the Marketing team to deliver content for site promotions, social media, landing pages, email messages, and brand development.
• Work closely with IT to ensure that existing integrations are performing as expected and collaborate with business and IT stakeholders to enhance integrations as needed.
• Monitor web traffic and site performance to identify, prevent, and resolve issues.
• Stay abreast of the latest trends, best practices, and emerging technologies to recommend site enhancements.

• Bachelor's degree required
• 3+ years experience in ecommerce/website administration or development
• Experience in the manufacturing industry preferred
• Experience with B2B ecommerce preferred
• Strong passion for creating digital shopping and buying experiences
• General knowledge of PIM systems and product content management
• Knowledge of SEO best practices and current developments
• Strong Excel skills preferred
• Familiarity with integrations, APIs, and database queries
• Familiarity with Google Tag Manager, Google Analytics, Looker Studio, and online metrics
• Familiarity with HTML, CSS, and website development
• Experience with Optimizely Configured Commerce, Salesforce Commerce, Shopify, Salesforce CRM, Syndigo PIM preferred but not required.
• Excellent interpersonal, verbal, and written communication skills
• Ability to work effectively in a team environment
• Ability to think creatively and excellent problem-solving skills
• Able to communicate with technical and non-technical people

We offer a range of benefits, including medical, dental, vision, life, 401(k) matching, and other supplemental insurance options.

The hiring range for this position is typically $61,100.504.48 annually. Actual offer will be based on the individual candidate. Bonus, gainshare, and/or equity may be eligible for this position.