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Business Analyst Underwriter

2 months ago

Tampa, Florida, United States New York Life Insurance Company Full time
Underwriting Business Analyst

This role is responsible for planning, directing, and coordinating activities pertaining to Underwriting strategic initiatives. The Underwriting Business Analyst will work closely with technology teams to support the Underwriting workbench, documenting business requirements and coordinating Underwriting engagement necessary to support the implementation of Underwriting technology initiatives.

Key Responsibilities:
  • Coordinate and communicate efforts across multiple stakeholders to ensure successful project execution.
  • Develop business requirements to support initiatives within agreed-upon timelines, ensuring alignment with Underwriting goals and objectives.
  • Participate in change management, compliance, and risk initiatives to ensure Underwriting operations are aligned with company policies and procedures.
  • Proactively seek out opportunities for continuous improvement, analyzing data and processes to identify areas for enhancement.
What You'll Do:
  • Work closely with technology teams to support the Underwriting workbench, documenting business requirements and coordinating Underwriting engagement necessary to support the implementation of Underwriting technology initiatives.
  • Facilitate user acceptance testing and ensure suitable training plans are incorporated into technology rollout.
  • Seek out and evaluate process improvement opportunities in support of the department's continuous improvement strategy.
  • Support new product rollouts and represent Underwriting on the Product Implementation Team.
  • Lead special projects within the domain and participate on enterprise-wide initiatives representing Underwriting.
  • Coordinate updates to Underwriting Policies & Procedures and participate on Change Management Team.
  • Function as the account administrator for Underwriting systems, including ALIP, Milliman, LexisNexis, SharePoint site, and department R: drive.
  • Function as first-level support for Underwriters, assisting with troubleshooting issues impacting Underwriters' ability to perform their duties.
  • Responsible for participating as Disaster Relief Liaison and Business Continuity Liaison, maintaining the Underwriting Business Resiliency plan and managing all recovery activities.
  • Matrix manage Underwriting resources who are supporting initiatives.
  • Effectively communicate project expectations to team members and stakeholders in a timely and clear fashion.
  • Act as champion of change and facilitate change management process within the Underwriting department to ensure departmental goals are met.
  • Demonstrate an ongoing commitment to professional growth in project/program management and other key areas.
What You'll Bring:
  • A Bachelor's degree from a 4-year college or university; Military experience may be considered equivalent.
  • Master's Degree preferred.
  • Previous Underwriting experience preferred.
  • Project management and business analysis experience 5 years +, in a company or department with a heavy emphasis on technology.
  • Excellent written and verbal communication skills.
  • Ability to manage technical projects from inception to successful implementation.
  • Demonstrated understanding of NYL data and culture.
  • Experienced in extracting and manipulating data for the purposes of analysis and monitoring.
  • Experience in documenting processes, performing gap analysis, and facilitating process improvement and associated change management.
  • Expertise in setting and managing stakeholder expectations.
  • Ability to manage projects that cross functions of Underwriting, Business Technology, OGC, Compliance, and risk.
  • Ability to ensure that all stakeholder requirements are identified and addressed professionally and proactively.
  • Ability to escalate risk and compliance gaps.
  • Adept at simplifying complex concepts through written and oral communication.
  • Strong analytical, negotiation, and conflict resolution skills.
  • Understanding of how to leverage business applications for competitive advantage.
  • Significant decision-making abilities as most duties involve evaluating a number of elements and alternatives.
  • Ability to perform extensive research and decisiveness.
  • Expertise in setting and managing customer expectations.
  • Ability to communicate to all levels of the organization.

This position primarily involves a hybrid work schedule - working remotely: Monday & Friday / on site: Tuesday, Wednesday and Thursday.