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Laboratory Management Specialist

2 months ago

Arlington, Virginia, United States Solutions³ LLC Full time
Job Overview

Solutions³ LLC is dedicated to providing exceptional support to U.S. Government entities, focusing on incident response for civilian agencies and critical asset proprietors facing cyber threats. Our mission involves immediate investigation and resolution of security breaches. We are currently seeking a Lab Manager to play a pivotal role in this essential operation.


Key Responsibilities:
  • Utilize advanced analytical capabilities and technical resources to implement infrastructure solutions that facilitate command decision-making and fulfill mission objectives.
  • Assist in the integration of innovative technologies and equipment within the laboratory setting.
  • Evaluate network architecture and device configurations to identify significant security vulnerabilities and recommend best practices for security enhancement.
  • Provide guidance on the formulation of laboratory standard operating procedures (SOPs) and relevant policies.
  • Offer support for Virtual Private Network (VPN) and Virtual Desktop Infrastructure (VDI) to users.
  • Deliver assistance for MacOS and iOS platforms to users.
  • Troubleshoot and provide solutions for basic to intermediate technical issues and user inquiries.
  • Monitor and respond to user requests through IT helpdesk channels and telephone support.
  • Aid in the management of user accounts and the resetting of credentials.
  • Implement granular access control measures, monitor system performance and user accessibility, establish backup protocols, and oversee system security.
  • Diagnose and resolve complex storage issues across the organization, related to storage and replication strategies over local and wide area networks, while addressing storage-related network and system problems as they arise.

Essential Qualifications:
  • U.S. Citizenship is required.
  • An active DoD Secret clearance is mandatory; TS/SCI clearance is preferred.
  • Ability to obtain DHS Suitability is necessary.
  • A minimum of 2 years of relevant experience in system administration.
  • Proficiency with various operating systems, including Linux/Unix and MacOS.
  • Knowledge of networking principles and network administration.
  • Experience with Virtual Private Networks (VPNs).
  • Familiarity with virtual desktop environments (e.g., Citrix, VMWare).
  • Ability to collaborate effectively across multiple locations.

Preferred Qualifications:
  • Experience with Security Information and Event Management (SIEM) tools, including ELK and Splunk.
  • Skills in virtualization automation and optimization.
  • Experience with Jamf Pro, DEP, and Enterprise Connect implementation.
  • Proficiency in drafting technical procedures and standard operating procedures.

Educational Requirements:

A Bachelor’s degree in Computer Science, Computer Engineering, Computer Information Systems, Computer Systems Engineering, or a related field; or a High School Diploma with 4+ years of lab management or systems administration experience.


Desired Certifications:
  • Certified Ethical Hacker (CEH)
  • Security+ (Sec+)
  • Network+ (Network+)
  • Cisco Certified Network Associate (CCNA)