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Seasonal Sales Associate, Part-Time

2 months ago

Denver, Colorado, United States mejuri Full time

About Mejuri

Mejuri is a leading fine jewelry brand that is redefining luxury and empowering women to invest in themselves. As a team of retailers, creatives, technologists, and strategists, we are looking for a talented individual to join our team as a Seasonal Sales Associate, Part-Time.

Job Summary

We are seeking a highly motivated and customer-focused individual to join our team as a Seasonal Sales Associate, Part-Time. As a Sales Stylist, you will be responsible for delivering exceptional customer service, driving sales, and meeting performance metrics. You will work closely with our team to create a warm and inviting experience for our customers, educate them on our products, and inspire them to try new things.

Key Responsibilities

  • Deliver best-in-class customer service through personalized styling experiences and thorough product knowledge
  • Drive sales and meet performance metrics, including sales per hour, conversion percentage, and revenue to target
  • Educate customers on Mejuri's brand story and stay informed and knowledgeable on all of our products, latest launches, and specialized services
  • Work collaboratively with our team to achieve sales goals and provide exceptional customer service
  • Assist in efficiently transacting customers with accuracy and diligence
  • Support in executing all OMNI business services, including purchases, returns, exchanges, phone sales, online returns, and purchases
  • Support in maintaining store appearance and inventory through day-to-day upkeep of visual displays and participation in monthly inventory counts
  • Participate in the continuous improvement to drive the business forward through identifying areas of opportunity within our store operations and bringing forward potential solutions

Requirements

  • An ability to connect with all customers in an authentic and warm way that makes them feel comfortable and keeps them coming back
  • Strong verbal communication skills and active listening to effectively deliver on customer needs and work as a team
  • An ability to learn and retain relevant product knowledge to suggest and style for customers
  • Ability to think critically and solve problems in the moment to deliver on customer and business needs effectively
  • Ability to meet and exceed key performance indicators, including SPH, Conversion, NPS, AOV, and UPT
  • Ability to pay attention to customer feedback, trends, and share insights with management
  • Great attention to detail and a highly organized working style and strong sense of initiative
  • Ability to work on the sales floor for extended periods of time
  • History of successfully participating in and contributing to a positive team working environment

Accommodation / Accessibility

Mejuri is committed to diversity and inclusion and welcomes applications from diverse candidates. If you require any accommodation, please inform us and we will work with you to meet your accessibility needs.