Systems Architect

4 days ago

Englewood Cliffs, New Jersey, United States OwnBackup Full time
About the Role

We are seeking a highly skilled Systems Engineer to join our dynamic IT team at OwnBackup. As a critical member of our global Information Technology team, you will be responsible for improving and maintaining our 800+ user environment.

Your Key Responsibilities
  • Architect, design, and propose solutions related to responsible systems such as Okta, Google Workspace, Slack, etc.
  • Own and lead IT projects, including the design and deployment of new IT systems and services.
  • Maximize system performance through monitoring, troubleshooting, and upgrades.
  • Build automation as needed using scripting languages such as Okta Expression, PowerShell, Python, or Bash.
  • Architect and update Okta workflows that support business processes.
  • Improve and maintain account lifecycle automations for a large number of SaaS applications used internally.
  • Administer and maintain an 900+ user Okta, Google Workspace, Slack, and O365 environment.
  • Administer and maintain various SaaS applications used by employees globally.
  • As required, provide hands-on end user support and account creation/management.
  • Provide Tier 3 escalation support through the ticketing system.
  • Provide technical guidance and support to junior IT engineers and team members.
  • Document processes, procedures, and technical playbooks.
  • Participate in SOC reviews.
Requirements
  • Subject matter knowledge of Okta is a MUST, including complex Okta Workflows.
  • Bachelor's degree in Information Technology, Computer Science, Information Systems, or a related field, or equivalent experience.
  • Minimum of 3-5 years of hands-on experience managing Okta in medium to large organizations.
  • A passion and a proven track record for implementing automation and improving work efficiency.
  • You have experience and are comfortable integrating various APIs.
  • You love automation and finding efficiencies in existing workflows or business processes.
  • Salesforce, Azure/AWS experience is a plus.
  • General understanding of networks is desirable.
  • Working knowledge of other programming languages/scripting is a plus.
  • Experience working in a fast-paced startup environment, highly desirable.
  • Previous support of an organization with global offices, predominantly running Apple hardware and Saas only environments.
  • Well-versed in MacOS, Google Workspace, Office 365, Atlassian, Okta, Zoom, etc.
  • Jamf Pro knowledge is a plus.
  • Ability to lead and manage multiple projects and adjust to shifting priorities as they change.
  • Firm grasp on IT infrastructure and operational best practices.
  • Intense focus on quality and on-time delivery.
  • Project management skills that ensure meeting of all deadlines.
About Us

OwnBackup is dedicated to creating an environment where employees thrive, which is why base pay is only one part of the total compensation package that is provided to compensate and recognize employees for their work.

This role may also be eligible for unlimited PTO, generous medical benefits, a 401(k) savings plan with a 4% employer match, discretionary bonuses/incentives, and stock options.

We also offer catered lunches in the office five days a week, a full fitness center, and free shuttle bus service to and from New York City.

We strive to be one team and one culture that builds trust through transparency. We do not discriminate based on race, color, religion, sex, sexual orientation, gender identity, age, national origin, protected veteran status or disability status.

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