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Customer Service Representative

2 months ago

Edmond, Oklahoma, United States tmveterans Full time
Customer Service Assistant

At tmveterans, we are seeking a highly organized and detail-oriented Customer Service Assistant to join our team. As a key member of our customer service team, you will play a vital role in ensuring that our customers receive exceptional service and support.

Key Responsibilities:
  • Ensure accurate and timely processing of customer orders, including correct coding, load numbers, and special instructions.
  • Schedule pick-up and delivery appointments to maximize equipment utilization and driver miles.
  • Assist in maintaining customer websites, EDI compliance, and timely closure of orders.
  • Provide backup and cross-training support to the Customer Service Representative team.
Requirements:
  • High School Diploma or equivalent required; 2+ years of customer service experience preferred.
  • Excellent communication and problem-solving skills.
  • Ability to work in a fast-paced environment and adapt to changing priorities.
  • Basic computer skills and proficiency in Microsoft Office products.
What We Offer:
  • A dynamic and supportive work environment.
  • Opportunities for professional growth and development.
  • A competitive hourly rate and overtime approval.