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Sales Development Specialist

2 months ago

Tampa, Florida, United States Pandora Full time
About the Role

Pandora is seeking a highly skilled Sales Trainer to join our team in North America. As a Sales Trainer, you will be responsible for delivering and facilitating learning experiences to support the success and development of our Divisional business.

Key Responsibilities
  • Develop and execute training programs to enhance the knowledge and skills of our sales professionals, including product knowledge, selling ceremony, and retail business acumen.
  • Conduct needs analyses to identify performance-based training opportunities and maintain consistent follow-up post-training to ensure training objectives are met.
  • Track, report, and evaluate training programs for participation and effectiveness.
  • Analyze Key Performance Indicators (KPIs) to identify trends and opportunities, and coach field teams and store staff as appropriate.
Requirements
  • Bachelor's degree in Learning and Development, Education, Business Management, or Communication, or 5-8 years of experience in a training position in a retail sales environment.
  • Exceptional communication skills, both verbal and written, with the ability to communicate and engage with all levels of the organization and external vendors.
  • Excellent facilitation skills and command of audience.
  • Retail Business Acumen.
  • Excellent decision-making abilities and ability to integrate information and utilize independent sound judgment.
  • Persuasion.
  • Advanced collaboration skills.
  • Time Management.
  • Proven ability to work independently and with a remote team.
  • Up to 75% travel required.
  • Fluency in Spanish and English required.
About Pandora

Pandora designs, manufactures, and markets hand-finished jewelry made from high-quality materials at affordable prices. We are committed to being carbon neutral by 2025 and have joined the Science Based Targets initiative to reduce emissions across our full value chain.

We offer a comprehensive benefits package, including medical, dental, vision, short/long-term disability, basic life and AD&D, anniversary gift cards, recognition program, and product discounts. We also offer opportunities for growth and development through learning and development programs, continuous feedback, LinkedIn learning, tuition reimbursement, and more.