Shipper Consultant

Trimble is seeking a highly skilled Shipper Consultant to join our team. As a Shipper Consultant, you will be responsible for providing expert advice and guidance to our customers on transportation and logistics matters.

• Provide technical and transportation bid management consulting tasks to current customers.
• Assume responsibility for our shippers after the contract is signed by training them and delivering ongoing friendly and professional key-user support, enabling them to successfully utilize our products.
• Provide best-in-class consulting to our customers to help them achieve their goals with our solutions, through assistance in technical and transportation bid management tasks.
• Directly support our customers in using our logistics Software as a Service (SaaS) applications.
• Analyze historical shipment/rate/contract data of our customers and provide consultancy based on the data within our applications.
• Work with leading companies to set up their transport RFPs/RFIs.
• Analyze customer bidding events on the platform and create scenarios using the analysis tools available on the platform.
• Work within an international team of employees supporting global customers.
• Provide consultancy to large industry customers regarding the implementation of logistics tenders.
• Conduct training (web-based, on-site, or in-house) for our customers.
• Support other departments with project and customer information (Sales, Marketing, Product Management, Accounting, IT).

• Bachelor's Degree in Logistics or a related field and/or equivalent experience.
• 2+ years of working experience in Logistics, ideally with a Transport Carrier.
• Solid understanding of RFP processes and strong analytical skills.
• Customer Service experience.
• Strong MS Excel skills.
• Goal-oriented work style and excellent organizational skills.
• Ability to work autonomously.
• Excellent English and the ability to support and speak with Spanish Speaking customers.

Trimble is a leading provider of transportation and logistics solutions. Our Transportation Management Platform powers the most experienced network of shippers, forwarders, carriers, retailers, and load recipients in the world.

• Comprehensive core benefits, including Medical, Dental, Vision, Life, Disability, Time off plans, and retirement plans.
• Opportunities for professional growth and development.
• A dynamic and supportive work environment.