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Restaurant Supervisor

2 months ago

Ankeny, Iowa, United States Panchero's Mexican Grill Full time

About Panchero's Mexican Grill

Panchero's Mexican Grill is a fast-casual restaurant chain that prides itself on serving high-quality, made-from-scratch Mexican food. Our commitment to using only the freshest ingredients and traditional cooking methods has earned us a loyal following among customers.

Job Summary

We are seeking an experienced Assistant Manager to join our team. As a key member of our management staff, you will be responsible for overseeing the daily operations of our restaurant, ensuring that our high standards of quality and customer service are consistently met.

Key Responsibilities

  • Supervise and Train Staff
    • Recruit, train, and develop a team of skilled restaurant staff
    • Provide ongoing coaching and feedback to ensure staff are meeting performance expectations
  • Manage Restaurant Operations
    • Oversee daily restaurant operations, including food preparation, customer service, and cash handling
    • Ensure that all restaurant systems and procedures are followed
  • Monitor Quality and Safety
    • Conduct regular quality control checks to ensure that food is prepared to our high standards
    • Identify and address any safety or quality issues promptly
  • Manage Customer Service
    • Ensure that all customers receive exceptional service and have a positive dining experience
    • Address customer complaints and concerns in a professional and timely manner

Requirements

  • Leadership Experience
    • Proven experience in a leadership role, preferably in the food service industry
  • Communication and Interpersonal Skills
    • Excellent communication and interpersonal skills, with the ability to work effectively with staff, customers, and management
  • Problem-Solving and Adaptability
    • Ability to think critically and solve problems in a fast-paced environment
    • Flexibility to adapt to changing circumstances and priorities

What We Offer

  • Competitive Salary and Benefits
    • A competitive salary and benefits package, including medical, dental, and vision insurance
  • Opportunities for Advancement
    • Opportunities for career advancement and professional growth within the company
  • A Fun and Supportive Work Environment
    • A fun and supportive work environment, with a team-oriented culture

How to Apply

If you are a motivated and experienced leader who is passionate about delivering exceptional customer service, we encourage you to apply for this exciting opportunity.