Technology Solutions Expert
7 days ago
We're seeking a skilled Field Engineer to join our team. As a Field Engineer, you'll be responsible for providing top-notch technical support and maintenance services for automated medication dispensing cabinets in healthcare environments nationwide.
Job OverviewTSP is an award-winning, customer-endorsed, and minority-owned company that provides custom, flexible, and flawlessly executed IT services and talent solutions throughout the United States and Canada.
Salary and BenefitsThe estimated salary for this role is $85,000 per year, with a pay grade of 19. TSP offers a comprehensive benefits package, including health, dental, and vision insurance, as well as a 401(k) retirement plan.
Key Responsibilities- Provide on-site technical support and maintenance services for automated medication dispensing cabinets in healthcare environments nationwide.
- Conduct hardware replacements, including hard drive swaps, training provided.
- Site cleanup: submit and closeout all RMA's for project, return/dispose of all unused implementation materials.
- Communicate with specialists, consultants, project support managers, the account and appropriate personnel about project status, milestones and problems and assist whenever needed to ensure compliance and follow through.
- Additional responsibilities after training may include: install, configure, and support pharmaceutical hardware / software remotely or onsite; troubleshoot hardware / software and communicate problems with appropriate stakeholders.
- A strong technical service background is required.
- Experience with hardware break/fix (support, repair, replacement, disposal) is required.
- Availability for national weekly travel is required.
- Experience working in healthcare environments is strongly desired.
- Selected candidates must be fully vaccinated against COVID-19 before start.
- Valid driver's license, reliable transportation, and proof of auto insurance is required.
- Position may require a fair degree of physical activity and motion including pushing, pulling, kneeling, stooping, and bending frequently.
- Candidates must be authorized to work in the United States.
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