Automotive Service Manager

1 week ago


Cherry Hill, New Jersey, United States Midas Tire & Auto Experts Full time
Job Title: Automotive Service Manager

At Midas Tire & Auto Experts, we are dedicated to providing exceptional services to our customers. As an Automotive Service Manager, you will play a crucial role in leading our service department and ensuring that our customers receive the best possible experience.

Responsibilities:
  • Deliver outstanding customer service by listening and consulting with customers to understand their needs.
  • Oversee complete vehicle inspections and provide comprehensive recommendations to customers.
  • Manage and train a team of technicians to ensure that they are equipped to provide top-notch service to our customers.
  • Supervise up to ten employees and maintain a clean and organized facility.
  • Ensure that all services are performed in a timely and efficient manner.
  • Develop and implement strategies to improve customer satisfaction and retention.
Qualifications:
  • A minimum of 2 years of experience as an automotive service writer.
  • General automotive knowledge and excellent customer service skills.
  • Good communication and leadership skills.
  • Ability to work a flexible retail schedule, including weekends and evenings.
Benefits:
  • Online training and development opportunities.
  • Paid time off and sick leave.
  • Health insurance and employee discounts.


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