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Retail Team Leader

2 months ago

WheatonGlenmont, Maryland, United States Foot Locker Full time
Position Overview

Are you ready to make a significant impact? As a key player in our store, you will support the leadership team in delivering outstanding customer service while overseeing various aspects of store operations including sales, team management, customer engagement, inventory control, visual presentation, and training initiatives. In the absence of the store manager, you will take on all managerial responsibilities.

Key Responsibilities

  • Inspire and guide your team to achieve sales goals while ensuring exceptional customer service.
  • Maintain high customer satisfaction levels by being well-versed in all products and collaborating with colleagues to provide superior sales support.
  • Meet and exceed sales, customer experience, merchandising, visual, and operational standards.
  • Serve as a liaison between customers, sales associates, and store management.
  • Demonstrate a willingness to learn and share knowledge of products and trends to meet customer needs.
  • Stay informed about product knowledge and current or upcoming trends.
  • Foster a positive and inclusive workplace culture.
Qualifications

  • Proven leadership skills with a minimum of 1 year of experience in a customer-focused retail environment.
  • Comfortable and confident in engaging with customers to provide an elevated shopping experience.
  • Driven to achieve outstanding results through enthusiasm for customer interaction and athletic merchandise.
  • Adaptable and resourceful in responding to the dynamic demands of a fast-paced retail environment.
  • Proactive in completing tasks and activities with minimal supervision.
  • Strong analytical and mathematical abilities, including problem-solving and financial analysis.
  • High standards of ethics, integrity, and trustworthiness.
  • Flexible availability, including evenings, weekends, and holidays.
Benefits

Hourly Rate: $22.20
Bonus Opportunities
Employee Discount: 30-50%
Paid Time Off
Weekly Pay Schedule
Comprehensive Life, Medical, and Dental Coverage
Opportunities for Development and Career Advancement