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Retail Sales Associate

2 months ago

Santa Barbara, California, United States Talbots Full time
About the Role

We are seeking a highly motivated and fashion-forward Sales Associate to join our team at Talbots. As a Sales Associate, you will be responsible for providing exceptional customer service, building strong relationships with our customers, and driving sales growth through effective styling and product knowledge.

Key Responsibilities
  • Provide outstanding customer service, ensuring a positive and personalized shopping experience for every customer.
  • Build strong relationships with customers, understanding their needs and preferences to offer tailored styling advice and product recommendations.
  • Drive sales growth through effective styling, product knowledge, and upselling/cross-selling opportunities.
  • Work collaboratively with the management team to achieve sales and service metrics, including clientelling/outreach, appointment setting, and Talbots Classic Awards.
  • Participate in learning opportunities, accept direction, coaching, and feedback to maximize individual performance and achieve sales and service goals.
Requirements
  • Demonstrate selling competence, styling expertise, and a love of fashion.
  • Driven to create, build, and cultivate relationships with customers and colleagues.
  • Possess a strong ambition and passion for achieving goals, both as an individual and as a member of the store team.
  • Demonstrate excellent verbal communication skills and a high level of integrity.
  • Possess the technological competency to navigate a computer/iPad/handheld system.
  • Have strong organizational skills and the ability to multi-task in a fast-paced, ever-changing environment.
  • Able to work cooperatively in a diverse work environment.
  • Comfortable climbing ladders, moving around regularly, and standing for extended periods of time.
  • Able to bend, reach, stretch for product as well as lift, carry, and move at least 40 lbs.
  • Able to work a flexible schedule, including evenings, weekends, and holidays.
  • Have open availability of (15 to 20) hours per week.
About Talbots

Talbots is a leading omni-channel specialty retailer of women's clothing, shoes, and accessories. Established in 1947, the company is known for modern classic style that's both timeless and timely, fine quality craftsmanship, and gracious service. At Talbots, relationships are the key to our business, and we hire individuals who bring new ideas to the table, understand smart risk-taking, and can enhance an already thriving culture.

We are committed to offering modern classic style for every body type, through a full range of sizes, inclusive to every woman in your life. Talbots is an equal opportunity employer and welcomes applications from diverse candidates. Hiring decisions are based upon a candidate's qualifications as they relate to the requirements of the position under consideration and are made without regard to race, sex, national origin, color, age, disability, veteran status, pregnancy, sexual orientation, religion, or any other category protected by applicable law.