Optical Supervisor

3 weeks ago


Phoenix, Arizona, United States Visionworks Full time
About Us

Visionworks is a leading provider of eye care services, dedicated to delivering exceptional patient experiences. We're seeking a charismatic and results-driven Optical Supervisor to join our team.

The Role

As an Optical Supervisor, you will be responsible for leading our store team in achieving sales goals, promoting profitability, and ensuring a seamless patient journey. You will supervise and redirect associates in the exam lane and sales floor, support the General Manager in managing incoming traffic, and coach and motivate associates to perform at their best.

Key Responsibilities
  • Promote store profitability and sales goals by holding self and team accountable to daily, weekly, and monthly targets
  • Role model and engage in all steps of the patient journey, supervising and redirecting associates as needed
  • Support the General Manager in managing incoming traffic, coordinating doctor appointments, and ensuring patient needs are met
  • Coach, motivate, and support associates to deliver exceptional patient experiences
  • Use sound judgment to remove obstacles and find resolution in the patient experience, in partnership with the General Manager
  • Execute all operational activities to meet store financial and customer experience goals
Qualifications
  • High School Diploma, GED, or equivalent experience required
  • 1-5 years of supervisory experience required
  • Licensed OSUPS will have/maintain a State Opticians License
What We Offer

Visionworks offers a competitive benefits package, including vision coverage, paid parental leave, bereavement leave, 401(k) savings plan, paid time off, milestone anniversary awards, and more. We're committed to fostering an inclusive environment where all team members feel seen and heard.

Visionworks is an equal opportunity employer, committed to the hiring, advancement, and fair treatment of individuals without regard to race, color, religion, sex, age, sexual orientation, gender, national origin, ethnicity, disability, or veteran status.


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