Gaming Operations Specialist

3 weeks ago


Medford, Oregon, United States CEDCO: The Mill Casino Hotel & RV Park Full time
About Us
CEDCO: The Mill Casino Hotel & RV Park offers a unique opportunity to join our team as a Gaming Operations Specialist. In this exciting hybrid position, you will undergo training in North Bend, OR, and then relocate to the Medford, OR area. As a Slot Host Representative, you will facilitate daily shift operations, interact with customers, and maintain a clean and safe work environment.

We estimate the salary for this position to be around $50,000 - $65,000 per year, based on your experience. Our comprehensive benefits package includes health insurance, paid time off, and a 401-K plan with a 4% company match.

Key Responsibilities
• Facilitate daily shift operations and provide exceptional customer service
• Manage slot machines, process transactions, and handle customer complaints
• Collaborate with colleagues to ensure smooth operations and meet customer needs
• Maintain accurate records and adhere to regulations
• Participate in ongoing training and development programs
• Perform other duties as assigned

Qualifications
• 1-2 years of experience in gaming or customer service
• Strong communication and problem-solving skills
• Ability to multitask and work in a fast-paced environment
• Familiarity with gaming equipment and software
• High school diploma or equivalent required, some college education preferred
• Must pass background check and comply with Coquille Gaming Commission regulations

Our Offer
• Competitive salary range: $50,000 - $65,000 per year
• Comprehensive benefits package
• Opportunities for career advancement and professional growth
• Collaborative and dynamic work environment

About the Company
CEDCO: The Mill Casino Hotel & RV Park is owned by the Coquille Indian Tribe and operates under the principles of honesty, integrity, and respect. We are committed to providing excellent customer service, promoting a positive work environment, and contributing to the well-being of our employees and the local community.

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