Care Relationship Specialist
3 weeks ago
About the Role:
We are seeking a highly skilled Engagement Specialist to join our team in Missouri. As a member of our Engagement Team, you will play a critical role in connecting with individuals from across the state and building meaningful relationships with those interested in our home care services.
Key Responsibilities:
- Engage with potential patients and caregivers through various channels, including phone, social media, and website inquiries.
- Nurture interested individuals into signing up with FreedomCare by collecting and validating necessary information.
- Build sustainable relationships with customers by taking a customer-centric approach and exceeding expectations.
- Manage large volumes of inbound and outbound calls in a timely manner, meeting personal and team targets.
Requirements:
- Over one year of proven sales experience.
- Ability to multitask, set priorities, and manage time effectively.
- Familiarity with CRM systems and practices.
- Strong phone and verbal communication skills, along with active listening.
- Customer focus and adaptability to different personality types.
- Genuine care for customers' interests.
- Optimistic and upbeat attitude.
- Self-motivating, independent, and entrepreneurial spirit.
- Focused and persistent.
- Analytical and empathetic.
- Data-driven and goal-oriented.
Why Work at FreedomCare?
We offer a competitive compensation package, medical benefits, retirement plans, wellness programs, fun company events, and ongoing learning opportunities to grow your career. Our inclusive environment celebrates diversity and provides a positive impact on others.
Compensation:
The base pay range for this role is between $16.00 and $20.00 an hour at the commencement of your first year of employment. Compensation decisions are dependent upon a variety of factors, including skill set, years of relevant experience, education, location, and licensure/certifications.
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