Maintenance Operations Specialist

1 day ago

Fort Worth, Texas, United States MCR Hotels Full time
About the Role

As a Maintenance Operations Specialist at MCR Hotels, you will play a crucial role in ensuring the smooth operation of our hotel facilities. This position is responsible for assisting with the maintenance, repair, and upkeep of equipment and property to provide an exceptional guest experience.

Key Responsibilities
  • Participate in preventative maintenance programs to identify and address potential issues before they become major problems.
  • Perform tasks in a safe and efficient manner, adhering to all safety protocols and guidelines.
  • Assist with the operation, maintenance, and repair of equipment in guest rooms, public spaces, and hotel facilities.
  • Effectively communicate with guests, colleagues, and supervisors to ensure seamless service delivery.
  • Collaborate with vendors and suppliers to discuss scope of work, products, and materials used in repair activities.
  • Obtain pricing and bids or develop cost estimates as needed.
  • Monitor tools, supplies, and inventories of the maintenance department.
  • Place orders with approved vendors as necessary.
  • Maintain working spaces in a safe and clean condition.
  • Communicate directly with front desk staff for guest service request issues, housekeeping for work orders, and general management for capital expenditure projects.
Requirements
  • A positive attitude and willingness to learn are essential for this role.
  • Excellent verbal and written communication skills are required.
  • The ability to react quickly and calmly in emergency situations is critical.
  • BASIC maintenance skills are required.
  • Proficiency in Windows operating systems, company-approved spreadsheets, and word processing is necessary.
  • The ability to convey information and ideas clearly is vital.
  • A desire to serve all guests is expected.
Preferred Qualifications
  • Tech, Trade, or Vocational school degree is preferred.
  • Licensed in a trade (plumbing, electrical, HVAC, carpentry, etc.) is a plus.
  • At least 2 years of work-related experience is desired.
  • Experience in a hotel, apartment, or related field is beneficial.
What We Offer

We offer competitive compensation for this role, with an estimated salary range of $45,000 - $65,000 per year, based on location and experience. In addition, we provide:

  • Weekly pay
  • Paid Time Off
  • Retirement options
  • Referral bonuses
  • Career advancement opportunities
  • Health, dental, and vision insurance after 30 days of employment

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