CAT Helpline Analyst

2 weeks ago

Rockville, Maryland, United States Financial Industry Regulatory Authority , Inc. Full time

Position Overview:
The Helpline Analyst is responsible for collaborating with both internal and external stakeholders to deliver specialized technical assistance to the Consolidated Audit Trail (CAT) Industry Members.

Key Responsibilities:
- Utilize analytical skills to perform in-depth research.
- Coordinate processes to ensure effective support delivery.
- Engage with various constituents to address technical inquiries and provide solutions.

Qualifications:
- Strong background in technical support and customer service.
- Familiarity with the financial regulatory environment and SEC guidelines is advantageous.
- Excellent communication and problem-solving skills.

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