Auto Damage Claims Specialist

1 day ago


Bowling Green, Kentucky, United States Progressive Insurance Full time
{"title": "Auto Damage Claims Specialist", "description": "Job Summary

As an Auto Damage Claims Specialist at Progressive Insurance, you will serve as the primary point of contact for customers, directing and making decisions regarding the repair process from beginning to end. This role requires strong leadership and conflict management skills, as well as a passion for providing excellent customer service.

Key Responsibilities
  • Complete vehicle inspections, write estimates, and determine total loss evaluations
  • Negotiate repair processes with body shops
  • Document information related to the claim and make decisions consistent with claims standards and local laws
  • Evaluate and handle claim payments and resolution of claims without payments
  • Review and determine validity of any supplement requests
Requirements
  • A minimum of four years of relevant work experience with one year appraisal/estimatics or insurance experience
  • Associate's degree and a minimum of three years relevant work experience with one year appraisal/estimatics or insurance experience
  • Bachelor's degree and a minimum of one year appraisal/estimatics or insurance experience
  • Valid driver's license, auto insurance, and compliance with Progressive's driving standards and/or policies
Benefits
  • $63,300 - $77,400/year
  • Gainshare annual cash incentive program up to 16% of your eligible earnings based on company performance
  • 401(k) with dollar-for-dollar company match up to 6%
  • Medical, dental & vision, including free preventative care
  • Wellness & mental health programs
  • Health care flexible spending accounts, health savings accounts, & life insurance
  • Paid time off, including volunteer time off
  • Paid & unpaid sick leave where applicable, as well as short & long-term disability
  • Parental & family leave; military leave & pay
  • Diverse, inclusive & welcoming culture with Employee Resource Groups
  • Career development & tuition assistance
About Progressive Insurance

Progressive Insurance is a leading insurance company that values diversity, inclusivity, and a welcoming culture. We are committed to providing excellent customer service and creating a positive work environment.

Energage recognizes Progressive as a 2024 Top Workplace for: Innovation, Purposes & Values, Work-Life Flexibility, Compensation & Benefits, and Leadership.

Equal Opportunity Employer

", "benefits": "Benefits
  • $63,300 - $77,400/year
  • Gainshare annual cash incentive program up to 16% of your eligible earnings based on company performance
  • 401(k) with dollar-for-dollar company match up to 6%
  • Medical, dental & vision, including free preventative care
  • Wellness & mental health programs
  • Health care flexible spending accounts, health savings accounts, & life insurance
  • Paid time off, including volunteer time off
  • Paid & unpaid sick leave where applicable, as well as short & long-term disability
  • Parental & family leave; military leave & pay
  • Diverse, inclusive & welcoming culture with Employee Resource Groups
  • Career development & tuition assistance
", "culture": "About Progressive Insurance

Progressive Insurance is a leading insurance company that values diversity, inclusivity, and a welcoming culture. We are committed to providing excellent customer service and creating a positive work environment.

Energage recognizes Progressive as a 2024 Top Workplace for: Innovation, Purposes & Values, Work-Life Flexibility, Compensation & Benefits, and Leadership.

Equal Opportunity Employer

"}

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