Senior Technology Solutions Architect

We are seeking a highly skilled Senior Technology Solutions Architect to join our team at First Citizens Bank. This is a full-time position based in Raleigh, NC, with regular on-site work required.

The IT Manager for Branch Technology is responsible for overseeing the planning, design, implementation, and ongoing management of technology solutions used in the branch footprint. This role ensures the alignment of branch Technology solutions with overall business goals, delivering reliable, secure, and efficient technology services that enhance customer experience and branch operational effectiveness.

• Provide leadership in delivering technical solutions that meet user needs with respect to functionality, performance, scalability, and reliability.
• Provides direction and oversight to IT projects and products, assigning project tasks, driving project schedules, product releases, and conveying results or updates to the appropriate parties.
• Elicits and refines business technology roadmaps, including setting priority and understanding cross-team impacts.
• Accountable for Architecture, Design, Development for medium to large-sized projects and maintenance of technology solutions.
• Makes appropriate changes to IT policies, standards, procedures, and efficiencies to meet objectives.
• Establishes and monitors expectations to achieve company and department goals.
• Manages the performance, training, and evaluation of assigned staff.
• Supports budget forecasting, capital planning, and invoicing.
• Directs programming, business analysis, or testing activities, including the determination of scope, time, and cost estimates, and system impact within user requests.
• Manage critical vendor relationships and activities.
• Serves as a technical expert and strategic leader to senior management, associates, and business units.
• Participates in business meetings and special projects to provide insight on end-user needs.
• Keeps abreast of industry trends.

Bachelor's Degree and 6 years of experience in Applications development, applications analysis, or systems engineering OR High School Diploma or GED and 10 years of experience in Applications development, applications analysis, or systems engineering.

• Strong project management skills and familiarity with project management tools and methodologies.
• Proven experience in managing technology vendors and service agreements.
• Excellent problem-solving, decision-making, and communication skills.
• Must have 3+ years of people management experience.
• Experience in implementation of large-scale technical solutions and system integration Projects.
• Experience with vendor management.
• Knowledge of Standard Development Life Cycles (like Waterfall or Agile).
• Knowledge of system and data design.

• Experience leading technical teams in a formal setting, background with automation tools.
• Experience in a financial institution is strongly preferred.
• Experience working in teams associated with branch technology is strongly preferred.

The estimated annual salary for this role is $120,000 - $180,000, depending on experience. First Citizens Bank offers a comprehensive benefits program designed to support our associates' diverse needs, including medical, dental, vision, life insurance, retirement plans, paid time off, and more. For more information, please visit our benefits page.