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Convenience Store Manager

2 months ago


Canandaigua, New York, United States MWS Enterprises, Inc. Full time

Job Summary:

The Store Operations Manager is responsible for overseeing the daily operations of a retail store, ensuring that all aspects of the business are running smoothly and efficiently.

Key Responsibilities:

  • Manage the store's daily activities, including opening and closing procedures, inventory management, and customer service.
  • Supervise and train store employees to ensure they are meeting performance expectations and providing excellent customer service.
  • Monitor and control store expenses, including inventory, labor, and supplies.
  • Develop and implement strategies to increase sales and improve customer satisfaction.
  • Maintain a clean and safe store environment, ensuring compliance with company policies and regulatory requirements.
  • Collaborate with district managers and other store managers to share best practices and address operational challenges.
  • Perform cash handling and banking duties, including preparing deposits and managing store funds.
  • Conduct price surveys and analyze sales data to inform business decisions.
  • Assist with company-owned rental properties and other business initiatives as needed.
  • Stay up-to-date with company policies, procedures, and initiatives, and communicate changes to store employees.

Requirements:

  • High school diploma or equivalent required; associate's or bachelor's degree preferred.
  • Minimum 2 years of retail management experience, preferably in a convenience store or similar environment.
  • Proven track record of improving sales, customer satisfaction, and employee engagement.
  • Strong leadership and communication skills, with the ability to motivate and train employees.
  • Basic computer skills and knowledge of inventory management systems.
  • Ability to lift up to 30 pounds and stand for long periods.

Working Conditions:

  • Work in a fast-paced retail environment with frequent customer interactions.
  • Stand for long periods, lift heavy objects, and perform other physical tasks as required.
  • Work a variety of shifts, including mornings, afternoons, evenings, and weekends.

Benefits:

  • Competitive salary and benefits package.
  • Opportunities for career advancement and professional growth.
  • Discounts on company products and services.