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Salon Director in Training
2 months ago
The Salon Director in Training plays a pivotal role in driving store performance, fostering exceptional client service, and maintaining operational excellence to meet or exceed established productivity goals. This individual will oversee and supervise Tanning Consultants to achieve company objectives and lead by example in all company operations.
Key Responsibilities- Operational Management: Monitor and manage daily operations of the salon in a fast-paced environment, ensuring seamless execution of company procedures.
- Client-Centric Experience: Lead by example in creating a client-centric experience, meeting personal sales expectations, and maintaining a professional and impeccably clean salon environment.
- Team Leadership: Establish clear goals and objectives for Team Members, provide coaching, training, and feedback to improve their daily performance, and generate sales reports, maintain inventory, and assist with other Salon Director functions.
- Revenue and Expense Management: Assist the Salon Director in controlling top-line revenue and expenses, and help maintain proper staffing levels to ensure maximum productivity and excellent customer service while controlling labor costs.
- Adaptability and Flexibility: Demonstrate the ability to work nights and weekends, and maintain a 5-day workweek with approximately 35 to 40 hours per week.
- Management and Sales Experience: Proven experience in management and sales, with a strong background in the beauty industry and/or customer service.
- Technical Skills: Basic computer skills, including proficiency in Word, Excel, and Outlook.
- Leadership and Problem-Solving Skills: Strong leadership skills, with the ability to coach and mentor, and problem-solving and organizational/planning skills.
- Physical Demands: Ability to stand and walk for long periods, bend at the waist to clean tanning equipment, lift or assist in lifting items and heavy boxes, and perform salon cleaning functions.