Banking Service Representative

2 weeks ago


Evanston, Illinois, United States First Northern Credit Union Full time

We are seeking a Customer Service Associate to join our team at First Northern Credit Union in Evanston, IL. As a key member of our team, you will be responsible for providing exceptional customer service and financial guidance to our members.

About the Role

This is a full-time position working 40 hours per week, Monday through Saturday, with one half or full day off during the week. You will work closely with our members to understand their financial needs and provide tailored solutions.

Responsibilities
  • Provide exceptional customer service to our members
  • Process transactions and manage cash handling responsibilities
  • Assist with referrals and cross-sales opportunities
  • Maintain a high level of product knowledge to provide expert advice to our members

You will also be required to maintain accurate records, adhere to compliance guidelines, and contribute to a positive and collaborative team environment.

Requirements

To be successful in this role, you will need:

  • A minimum of six months' experience in a cash handling role
  • Excellent communication and interpersonal skills
  • A solid understanding of banking products and services
  • The ability to work in a fast-paced environment and adapt to changing circumstances
What We Offer

We offer a competitive salary of $16.00 per hour (based on a 40-hour workweek) and a dynamic work environment that fosters growth and development.

We are an equal opportunity employer and conduct background checks as part of our hiring process. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply.



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