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Shack Team Lead

2 months ago

Palm Desert, California, United States Shake Shack Full time

Job Summary:

As a Restaurant Shift Manager at Shake Shack, you will be responsible for leading and driving the daily operations of the Shack. This includes overseeing the management of team members, ensuring high standards of excellence, and contributing to the growth and success of the restaurant.

Key Responsibilities:

  • Lead and manage a team of restaurant staff to achieve exceptional customer service and sales results.
  • Develop and implement strategies to improve restaurant operations, including menu management, inventory control, and staff training.
  • Collaborate with other restaurant leaders to achieve business objectives and drive growth.
  • Monitor and analyze sales data, customer feedback, and other metrics to inform business decisions.
  • Ensure compliance with company policies, procedures, and regulatory requirements.

Requirements:

  • 2+ years of experience in a restaurant management role.
  • Proven track record of success in leading high-performing teams and driving business growth.
  • Strong communication and interpersonal skills.
  • Ability to work in a fast-paced environment and adapt to changing circumstances.