Retail Support Associate

3 weeks ago

Greensburg, Pennsylvania, United States Macys Full time
About the Role

We are seeking a highly motivated and detail-oriented Shoe Expeditor to join our team at Macy's. As a Shoe Expeditor, you will play a crucial role in ensuring smooth operations within our Women's Shoe department.

Key Responsibilities
  • Customer Service: Greet customers, answer their questions, and provide assistance in a friendly and professional manner. Ensure a positive shopping experience by addressing customer concerns and resolving issues promptly.
  • Sales Transactions: Conduct sales transactions, including operating cash registers, handling payments, and processing exchanges or returns.
  • Order Fulfillment: Deliver a great customer experience by quickly and accurately pulling orders from the stockroom and staging them for sales colleagues.
  • Merchandise Management: Assist in locating and pulling merchandise to fulfill digital customer orders. Maintain an orderly and visually appealing store by arranging and replenishing displays.
  • Inventory Management: Ensure stock room is organized, process new and damaged items, perform shoe inventory, and scan items back into stock.
  • Visual Merchandising: Maintain accurate pricing and signage throughout the department to ensure a seamless shopping experience for our customers.
Requirements
  • Flexibility: Flexible availability, including days, evenings, weekends, and holidays with regular, dependable attendance and punctuality.
  • Communication: Ability to communicate and share information with diverse groups of customers and peers.
  • Adaptability: Self-starter able to adapt quickly to changing customer expectations and needs.
  • Physical Demands: Prolonged periods (at least two consecutive hours) of standing/walking around the store or department. Frequent use of computers and handheld electronic equipment. Lifting and moving items weighing up to 50lbs.
About Macy's

Macy's is a leading American department store chain that offers a wide range of products and services to its customers. We are committed to providing an exceptional shopping experience and creating a positive impact on our customers' lives.

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