Postsecondary Navigator

5 days ago

Philadelphia, Pennsylvania, United States Graduate Philadelphia Full time
Job Summary

Graduate Philadelphia is seeking a highly motivated and experienced Postsecondary Navigator to join our team. As a key member of our organization, you will play a critical role in supporting adult learners in achieving their academic and career goals.

Key Responsibilities
  • Coach adult learners toward their college degree through weekly, highly relational advising meetings, ongoing touch points, and data monitoring through Salesforce and other data management systems.
  • Provide comprehensive support through individualized learning plans that may include recommendations for tutoring, mentoring, and instruction on study skills and time management.
  • Provide assistance in providing adult learners with information to address institutional back balances and federal adult learner loan default.
  • Discuss career, professional development, and educational goals with adult learners per Graduate Philadelphia's Career Integrated Learner Advising model.
  • Provide information about community and professional referrals to wraparound services and appropriate programs.
  • Monitor and document progress of assigned adult learners.
  • Display an interest in adult learner development and identifying adult learner strengths and weaknesses.
  • Build rapport with adult learners and be an extra source of support throughout the completion of their college, certificate, certification, professional development, and/or training programs.
  • Represent the organization at virtual, hybrid, and in-person events designed to support adult learners and partners.
  • Assist to inform, develop and deliver programs and training for adult learners, providers, and partners.
  • Assist with outreach, community engagement, and communication about Graduate Philadelphia and services provided.
Requirements
  • High School Diploma, required. Bachelor's degree, preferred.
  • 1-2 years experience in Higher Education, Career Development, Counseling, Non-Profit Management, Adult Learning, or related field, preferred.
  • Familiarity with college admissions processes, financial aid, and adult learner resources.
  • Familiarity with vocational programs, apprenticeships, internships, externships, and service learning.
  • Knowledge of coaching, instructional, adult learner advising best practices, and mentoring techniques.
  • Knowledge of career and education assessments and inventories.
  • Excellent listening, verbal and written communication skills, and ability to develop strong relationships and effectively communicate with both internal and external audiences.
  • A desire to help adult learners succeed.
  • Proven ability to work with diverse adult learner populations and in addressing diverse adult learner needs.
  • Strong interpersonal and communication skills with diverse populations.
  • Detail-oriented with the ability to manage multiple projects at a time.
  • Bi-lingual - Spanish fluency required.

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