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Bath Remodeling Sales Associate
2 months ago
Job Summary:
Bath Planet is a leading manufacturer and installer of acrylic bath remodeling fixtures, dedicated to beautifying bathrooms across North America. We are seeking a highly skilled and experienced Call Center Representative to join our team at our Pelham, AL office.
Key Responsibilities:
- Manage inbound and outbound customer calls in a timely manner, completing over 100 calls per day.
- Build positive working relationships with customers to enhance the company's image and public perception.
- Follow our customer engagement strategy to meet qualitative and quantitative targets.
- Utilize CRM technology to effectively manage customer interactions.
- Provide exceptional phone and verbal communication skills to ensure customer satisfaction.
- Adapt to diverse personality types and handle multiple customer interactions simultaneously.
- Meet high school diploma or GED requirement.
Requirements:
- Previous experience in a customer support or sales role is strongly recommended.
- Excellent time management skills and ability to multitask.
- Familiarity with CRM technology and customer-focused approach.
What We Offer:
An excellent compensation package, including an hourly rate and bonus opportunities, to support your career growth and success.
