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Receptionist Specialist

2 months ago

Westborough, Massachusetts, United States Schulte Companies Full time
Job Overview

Empower Your Earnings with Schulte Companies is dedicated to providing you with control over your financial wellbeing, which is why we proudly offer Daily Pay, allowing you to access your earnings when you need them most.

About Schulte Companies: We are a premier hotel management and development firm that values long-lasting relationships with our guests and partners. Our mission is rooted in our core values: Integrity, Engagement, Quality, and Community. We focus on delivering exceptional service and innovative solutions in the hospitality sector.

What We Offer: At Schulte Companies, you will be part of a supportive and inclusive work environment that prioritizes your growth and development. We believe that our employees are our greatest asset, and we strive to create a rewarding and enjoyable workplace with a comprehensive benefits package.

Key Responsibilities
  • Welcome and assist guests during their arrival and departure.
  • Deliver exceptional customer service by addressing inquiries, requests, and concerns promptly.
  • Facilitate the coordination of guest services with various hotel departments and external vendors.
  • Manage reservations and cancellations efficiently through multiple communication channels.
  • Enhance room revenue and occupancy rates through effective selling techniques.
  • Oversee the financial transactions of the department, including cash handling and guest accounts.
  • Maintain the front desk area and back office to ensure a professional and welcoming atmosphere.
  • Perform administrative tasks such as managing correspondence, photocopying, and bookkeeping as required.
  • Act as the manager on duty in the absence of supervisory staff.
  • Keep accurate records of room inventory, lost and found items, and guest communications.
  • Uphold a clean and professional appearance for both guests and colleagues.
Qualifications

A high school diploma or equivalent experience is required.

Skills and Competencies
  • Proficient in basic computer operations.
  • Strong verbal and written communication skills.
  • Ability to exceed the expectations of guests and coworkers.
  • Excellent time management abilities.
Benefits

Work Today, Get Paid Today with Daily Pay
  • Monitor your daily earnings with updates after each shift.
  • Access your funds instantly or the following day.
  • Automatically save a portion of your paycheck for future needs.
In addition to Daily Pay, Schulte Companies offers a wide range of benefits, including Paid Time Off, Career Advancement Opportunities, Hotel Discounts, 401K, Health/Dental/Vision Insurance, Short-Term/Long-Term Disability, Flexible Spending Accounts, Health Savings Account, Pet Insurance, and more.

*Schulte Companies is an Equal Opportunity Employer.