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Sales Associate Representative

2 weeks ago


Danville, Virginia, United States Rack Room Shoes Full time

Company Overview

Rack Room Shoes is a leading retailer of footwear, committed to delivering exceptional customer experiences. Our team of sales associates plays a vital role in achieving this goal.

Job Summary

We are seeking a highly motivated and results-driven Sales Associate Representative to join our team. As a key member of our store, you will be responsible for creating an excellent shopping experience for customers, maintaining awareness of all current sales promotions, and effectively communicating them to customers.

Main Responsibilities

  • Create a positive and engaging atmosphere for customers through excellent communication skills and a deep understanding of products.
  • Maintain a thorough knowledge of merchandise, including current sales promotions and product features.
  • Ensure that merchandise is well-arranged and merchandised properly, maintaining cleanliness and organization of all areas within the store.
  • Develop and maintain necessary product knowledge and fitting skills, providing customers with expert advice on products.
  • Maintain awareness of Loss Prevention concerns involving customers and staff members, adhering to company policies and procedures.
  • Participate in physical inventories, assist in shipping and receiving merchandise, and participate in merchandise placement on the sales floor when needed.
  • Process all sales and POS terminal transactions in accordance with policy and procedure.

Requirements

To succeed in this role, you will need:

  • Excellent interpersonal skills to effectively interact with customers and colleagues at all levels.
  • Basic communication, organizational, and math skills to manage multiple tasks and priorities.
  • Experience in retail sales, preferably specialty retail or footwear, to provide valuable insights and expertise.
  • Familiarity with policies and procedures, visual merchandising skills, and understanding of Store Presentation Standards.